Service Manager
Service Manager – We are working with a specialist company based in Cambridge, specialising in renewable heating and cooling technologies. Due to continued growth, they are looking to appoint an experienced Service Manager to lead and develop the mechanical service department.
As Service Manager, you will take full responsibility for the day-to-day management of the service team, ensuring high levels of performance, organisation, and customer satisfaction. You will be hands-on when required, providing technical support and fault diagnosis across a range of renewable systems.
Your role:
Manage and lead the mechanical service department
Plan, schedule, and coordinate service and maintenance works
Provide advanced fault detection and diagnostic support on heat pump systems
Ensure service jobs are completed efficiently, safely, and to a high standard
Liaise with customers, suppliers, and internal teams
Maintain accurate service records, reports, and documentation
Support team development, training, and performance management
Requirements:
Proven experience managing a service or maintenance team
Strong technical background in mechanical systems, ideally heat pumps or renewable technologies
Highly organised with excellent problem-solving skills
Confident in fault finding and troubleshooting complex systems
Professional, customer-focused, and able to lead by example
Full UK driving licence.
Offer:
Competitive Salary up to £50k per annum based on experience and qualifications
Key leadership role within a specialist technical team
Join a highly skilled and collaborative team that values knowledge sharing and professional support
Clear and structured career development and growth within the business
Travel discounts and mileage reimbursement for work-related travel
Apply now by submitting your CV. Alternatively please email (url removed) or call Flora on (phone number removed) for additional information.
Atrium is an equal opportunity employer, and all hiring decisions are subject to international and local employment laws and regulations. All open positions offered by Atrium are subject to specific job requirements, however, we endeavour to ensure fairness and equal opportunities. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age