Asset Manager – Social Housing
Permanent Job – Asset Investment Manager, social housing disrepair
Well-established Social Housing provider
This role is in a completely new team being introduced within planned asset investment. They are passionate about the delivery of an approved rolling 5-year and 30-year capital programme for housing investment and seek an Asset Investment Manager who understands Disrepair/DMC and other complex issues.
The Role
Working as part of the Management Team, you will provide leadership and direction to your team of 4 direct reports.
In this exciting new role, you will take the lead in delivering our wide-ranging case load through a dedicated team. This will include Disrepair, DMC, Fire Damage, Insurance claims and structural cases. This role will have responsibility for delivery within a defined operating area.
You will have experienced a range of contract delivery models and ensure customer involvement, and their safety is your priority.
When necessary, act as an Expert Witness.
- To lead an asset investment team to deliver the annual asset investment programme, with customers put first throughout all activities.
- Ensure the effective and consistent management of contracts for asset investment and support the delivery of compliance contracts, including all other asset and estate management contracted services.
- To lead and support a team in achieving excellent customer service and operational performance through effective asset investment.
- Ensure consistent contract management, performance management and budgetary control across the projects.
The Person
The successful candidate will have a significant amount of recent relevant experience at a managerial level and professional qualifications in a relevant area.
In addition, they will have a track record of successfully delivering significant and varied work programmes in a public sector or commercial environment.
Ideally, you will be RICS/CIOB and educated to degree level in building / construction.
SKILLS, KNOWLEDGE & EXPERIENCE
- Experience in case management and legal protocols
- Knowledge and understanding of the housing sector
- Knowledge and understanding of building construction, property maintenance and improvements
- Experience of delivering asset investment programme of works and services to leaseholders and tenants
- Experience in managing a multi-site service
- Track record of developing performance in an operating and service delivery environment
- Ability to apply strong generalist skills to managing technical areas of responsibility
- Excellent organisational and project management skills
- Ability to plan and programme own work and that of a team
- Experience of managing change and embedding performance cultures
- Ability to prioritise and deliver to deadlines
- Ability to identify customer needs and develop appropriate solutions
- Excellent communication skills with a variety of audiences
- Experience of working effectively with stakeholders
- Experience of facilitating groups of residents / resident engagement
- Ability to problem-solve and to support staff to assess situations and make positive judgements to reflect the local requirements
- Experience of managing and developing staff to work independently and exercising judgement
- Strong skills in performance management, monitoring and financial management
- Full clean UK Driving Licence
What you’ll get in return
Salary of £61k plus Local Authority Pension schemeFlexible working
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
Talk to Sarah Bartholomew, the specialist consultant managing this position Telephone 0116 253 8097