Operations Manager – Surveying Services
Operations Manager Surveying & Asset Data Services
Manchester Based
£50,000 – £60,000 plus full benefits package
We are working in partnership with a well-established and growing surveying consultancy that specialises in the delivery of high-volume, programme-led survey services across national property portfolios. Their work spans Building Surveys, Stock Condition Surveys, Asset Management data capture, EPCs and compliance-led inspection programmes for major public and private sector clients.
Due to sustained growth and increasing programme complexity, our client is now seeking to appoint an experienced Operations Manager to take ownership of operational delivery and drive efficiency, consistency and performance across the business.
This is a senior operational role offering genuine influence and autonomy, suited to an individual who thrives in regulated, audit-driven environments and understands the realities of managing field-based technical teams at scale.
The role
Reporting directly to the senior leadership team, the Operations Manager will be responsible for translating strategic objectives into robust, efficient day-to-day delivery across people, processes and systems.
Key responsibilities will include:
Leading and optimising the delivery of large-scale, multi-disciplinary survey programmes
Managing operational teams including surveyors, technical reviewers, compliance specialists and support functions
Driving improvements in efficiency, utilisation, consistency and right-first-time delivery
Ownership of workload planning, resource forecasting and capacity management
Implementation and ongoing management of quality management systems and accreditations
Oversight of audit programmes, compliance monitoring and continuous improvement initiatives
Ensuring high standards of health, safety and regulatory compliance across all operations
Managing operational budgets, cost control and contributing to wider financial planning
Acting as a senior operational interface with key clients, supporting long-term relationships and service excellence
Supporting business growth through mobilisation of new programmes and continuous improvement of delivery models
Candidate profile
Our client is open to background, but the successful candidate is likely to demonstrate:
Proven experience in operations management within surveying, compliance, asset data, facilities management or the wider built environment
A track record of managing high-volume, repeatable technical services at scale
Strong knowledge of quality management systems and accreditation frameworks (e.g. ISO 9001, 17020, 17025 or equivalent)
Commercial acumen, with the ability to balance quality, cost, margin and delivery pressures
Experience leading, mentoring and developing operational managers and technical teams
Confidence operating in KPI-led, audit-driven and client-facing environments
Excellent communication and stakeholder management skills
A pragmatic, solutions-focused leadership style
Experience gained in asbestos, compliance, fire, legionella, building maintenance or asset management environments would be highly transferable and welcomed.
Why consider this opportunity?
Appointment to a key leadership role within a growing, respected surveying consultancy
Exposure to national frameworks and major portfolio clients
Opportunity to shape and refine operational systems and delivery models
A leadership team that values process, quality and continuous improvement
Competitive salary and benefits package, aligned to senior operational experience
Next steps
If you are an experienced operational leader within the built environment and are open to discussing a role with genuine scope and influence, we would welcome a confidential conversation. Contact RussellTaylor for an intial conversation.
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