Safer Homes Officer

Safer Homes Officer – Chichester (Housing Association)
£15.38 PAYE / £17.86 Umbrella (Inside IR35)
37.5 hours per week
3–6 month initial contract (likely extension)

Overview of the role We are currently recruiting for a Safer Homes Officer to support a busy Asset Management & Sustainability team within a large Housing Association.

This is an operational compliance support role focused on ensuring statutory safety programmes (including gas, electrical, fire safety and asbestos) are delivered efficiently, data is accurately maintained, and access to properties is effectively managed.

You’ll work closely with Contract Managers, contractors, and residents to keep compliance on track, resolve no-access cases, and provide real-time performance information across Safer Homes programmes.

Responsibilities
Supporting Contract Managers to ensure safety programmes run efficiently and compliantly
Monitoring statutory, regulatory, and contractual compliance across all workstreams
Managing compliance databases, certification, and programme data
Producing reports and dashboards for operational and senior management
Identifying risks, anomalies, or non-compliance and escalating appropriately
Leading on no-access cases, including resident liaison, appointment scheduling, and referrals
Managing Access and Referral processes in line with safeguarding procedures
Liaising with residents, contractors, and internal stakeholders to secure access for inspections and works
Raising works orders, processing invoices, and maintaining accurate records
Taking ownership of cases and driving issues through to resolutionRequirements
Experience within housing, compliance, asset management, or property services
Working knowledge of housing safety areas (gas, electrical, fire safety, asbestos)
Strong data management and reporting experience
Excellent organisational and problem-solving skills
Confident communicator with experience dealing with residents and contractors
Comfortable working independently while supporting wider operational teams
Strong IT skills, including compliance systems and reporting toolsContact: James at Service Care Solutions
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