Multi-Utility Operations Director

Straight-Line Group Services Ltd

Multi-Utility Operations Director

Midlands Based

Salary £80,000 + Bonuses

Lead. Transform. Scale.

An exciting opportunity has arisen for a commercially focused and strategically driven Multi-Utility Operations Director to play a pivotal role in shaping the next phase of operational growth and excellence.

This role offers the chance to lead large-scale, multi-utility operations across electricity, gas, water, and telecommunications infrastructure — driving performance, innovation, and sustainable growth in a fast-paced, evolving environment.

If you are a senior leader who thrives on accountability, transformation, and building high-performing teams, this is an opportunity to make a significant impact.

The Role

* Provide full operational leadership across all multi-utility service lines.

* Drive safety, compliance, and performance standards across complex, multi-site operations.

* Lead strategic transformation initiatives, including digitalisation and process optimisation.

* Establish clear KPIs and deliver measurable improvements in efficiency and service quality.

* Oversee workforce strategy, large-scale programme delivery, and resource planning.

* Manage significant operational budgets with a focus on cost control and ROI.

* Build strong relationships with key clients, partners, and regulatory stakeholders.

* Develop and inspire high-performing, accountable leadership teams.

About You

* Proven executive or senior leadership experience within utilities, infrastructure, or construction.

* Strong understanding of multi-utility networks and regulatory frameworks.

* Demonstrated success leading large teams and complex operational environments.

* Commercially astute with strong financial oversight experience.

* Track record of delivering growth, operational turnaround, or transformation programmes.

* A confident decision-maker who leads from the front and drives a culture of excellence.

Qualifications

* Degree in Engineering, Business, Operations Management, or related discipline.

* Professional certifications (e.g., IOSH/NEBOSH, PRINCE2, APM) advantageous